Claims Made Easy
For Clients

Everything You Need
In One Simple Portal.

Don't manage your claim across 3 apps. No back-and-forth. No chasing your broker. Submit everything they need, the first time, right from your phone.

Choose Your Claim. Follow the Steps. Done.

Every claim type has a guided path — no guessing, no missing documents, no follow-up calls.

01

Choose Your Claim Type

You see all claim types your broker has set up. Tap the one that matches your situation.

02

Follow the Steps

Each claim type walks you through exactly what to provide. You're prompted for every document before you finish.

03

Submit to Your Broker

Your broker receives your claim instantly — structured, complete, and ready to act on.

Every Claim Covered. Every Step Guided.

No matter what happened — your portal walks you through it.

Motor Accident

Vehicle collision or road incident

  • Incident details
  • Photos of damage
  • Third party info
  • Police report
  • Driver's licence
  • Vehicle registration

Burst Geyser

Water heater leak or damage claim

  • Incident details
  • Damage photos
  • Plumber quote
  • Proof of ownership
  • Geyser make/model

Motor Vehicle Theft

Vehicle theft or hijacking claim

  • SAPS case number
  • Incident details
  • Vehicle documents
  • Keys
  • Tracking report
  • Affidavit

Theft Claim

Property theft or burglary claim

  • SAPS case number
  • List of stolen items
  • Proof of ownership
  • Photos
  • Alarm certificate

Structural Damage

Storm, water, fire, or impact damage

  • Incident details
  • Damage photos
  • Contractor quote
  • Municipal report if applicable

All-Risk Items

Lost or damaged portable items

  • Item details
  • Purchase invoice
  • Photos
  • SAPS case number if stolen
See It In Action

Your Client Dashboard, Live.

Watch how quick and intuitive it is to lodge a claim, upload documents, message your broker, and track your status — all from one branded portal.

More Than Just Claims.

Key Documents

Store your purchase invoices, warranties, and certificates before you ever need to claim. When the time comes, they're already there.

Key Details

Policy numbers, vehicle registration, SAPS reference numbers — saved in your profile so you never have to hunt for them mid-crisis.

Contact Your Broker

Send your broker a request, ask a question, or flag a policy change — directly through the portal. No phone tag.

Store Your Proof of Purchase Before You Need It.

Most claims fail because clients can't find their purchase invoice during the claim. Claims Made Easy lets you store key documents to your profile today — so they're attached automatically when you need them.

Upload New Document

e.g., TV Purchase Invoice — Dec 2023
Invoice
Add any additional information about this document…
Choose fileNo file chosen

On mobile: use camera or select from gallery

Reach Your Broker Without Picking up the Phone.

Submit policy change requests, ask questions, or flag an issue — all tracked in one thread. Your broker sees it immediately. You get a response. No voicemails. No lost messages.

New Request

General Inquiry
Policy Change
Meeting Request
e.g., Update my contact details
Provide additional details about your request…

Record a Voice Note (Optional)

Click the microphone to record a voice message for your broker

Click to start recording

I would like to schedule a meeting

Your Information is Secure. Always.

Bank-Grade Encryption

All data is protected with 256-bit SSL encryption — the same standard used by South African banks.

POPIA Compliant

Your personal information is handled in full compliance with South Africa's POPIA legislation.

Nothing Leaves SA

Your data is stored on South African servers. It never leaves the country.

Questions You Might Have

Your broker sends you an invite link. You register with your name and email — that's it.

Help your broker help you

Is your broker
using Claims Made Easy?

If they are — you're in good hands. If they're not, you can change that in 30 seconds. Send your broker the link and ask them to take a look.

Send this to your broker

Pick the easiest way for you

or

Are you a broker? See what Claims Made Easy can do for your practice.

For Brokers